Heather McBride

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  • About Alinity S

    UNLOCK NEW POTENTIAL WITH Alinity s Purpose-built for blood and plasma screening.   This transformational innovation empowers blood and plasma services to simultaneousl...

  • AlinityS Troubleshooting

    400 Bad Request: The server cannot or will not process the request due to an apparent client error (e.g., malformed request syntax, size too large, invalid request message framing, or deceptive req...

  • Alinity S Product Manual

    Anti-HCV II Reagent Kit Created July 2022. Instructions must be carefully followed. Reliability of assay results cannot be guaranteed if there are any deviations from these instructions. lNAME Alin...

  • AlinIQ

      Offerings  Brands  AlinIQ  Pre-Analytics   pre-analytics, powered by indexor Request information     Streamline and ...

  • How do I publish my content in other languages?

    If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...

  • How do I customise my Help Centre?

    You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

  • Welcome to your Help Centre!

    You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...